While not required, providing your laptop's model and serial number will help us immeasurably. We can find
technical manuals that help us determine the amount of labor needed to assemble/disassemble the laptop, and we have
a much easier time finding and verifying we've got the correct part for your laptop. That being said, where is it?
It's almost always on the bottom of the laptop. Dell calls it a Service Tag, most companies label it S/N. If you don't see it on the
bottom, try removing the battery, newer laptops may have the sticker there. If you don't feel like turning your laptop over, you can do
On a Windows PC:
On an Apple (Mac) Computer
- If you're running Windows 8, press the Windows key and the R key on your keyboard simultaneously.
If you're running Windows XP/Vista/7- Click the 'Start' button in the lower left corner of the screen.
- In the box that appears, type CMD & press the enter button on your keyboard.
- Type wmic bios get serialnumber & press enter
- It will display your serial number - write it down
- Type EXIT and press enter
- Choose About This Mac from the Apple Menu.
- Double-click the version text, for example "Version 10.9".